Frequently Asked Questions
This document answers common questions about alme's image generation, editing, face profile, subscriptions, account controls, and privacy related features.
What is alme?
alme is an AI image generation and editing app that lets you upload photos, use templates, create transformed images, edit existing images, and create personalized results using your own pictures.
How does the face profile work?
The face profile uses three photos of your face taken from different angles, usually one front photo and two side angle photos. These photos help alme create more consistent and personalized image generations and edits.
Do I have to create a face profile to use alme?
No. Some features may work without a face profile, but certain personalized generation and editing tools work better when you create one.
What kinds of images can I upload?
You can upload many different kinds of images, including selfies, portraits, full body photos, hand photos, and other images you want to edit, transform, swap, or use with templates.
What can I do with uploaded photos?
You can use uploaded photos for features such as face swaps, image edits, transformations, template based generations, ring try on, and other creative image tools available in the app.
Do you sell my photos or face data?
No. alme does not sell your face data.
Do you use my face profile photos to train AI models?
No. alme does not use your face profile photos to train AI models.
Who can access my photos?
Your photos may be processed by alme and trusted service providers that help operate hosting, image generation, authentication, payments, security, and related app functions. Access is limited to what is reasonably needed to provide the service, maintain security, and enforce platform rules.
Are my photos stored securely?
We use safeguards designed to protect your data, including encryption in transit and at rest for stored photos.
How long do you keep my photos and images?
Face profile photos are generally kept for up to 6 months unless you delete them earlier. Uploaded images are generally kept for up to 24 hours. Generated images are generally stored for up to 7 days for free users and up to 90 days for paid users.
Can I delete my photos or account?
Yes. You can delete your content and your account from inside the app. Some limited backup copies may remain briefly during normal system backup cycles.
Can I share images I create in alme?
Yes. You can download your images and share them wherever you want. But you are responsible for what you create, upload, and share.
What content is not allowed?
You may not use alme to create, upload, or share content that includes pornography, explicit sexual content, gore, violent graphic content, harassment, hateful content, unlawful material, or content that violates another person's rights.
Can I upload copyrighted images?
You should only upload or use images you have the right to use. You are responsible for making sure your uploads, prompts, edits, and shared outputs do not violate copyright, privacy, publicity, trademark, or other rights.
Can alme remove content or suspend accounts?
Yes. If content or activity appears to violate our rules, applicable law, or the rights of others, we may remove content, limit features, suspend accounts, or terminate access.
Are subscriptions managed in the app?
Subscriptions purchased through Apple or Google are managed through your Apple App Store or Google Play account. Billing, renewal, and cancellation are handled through those platforms.
Is alme for kids?
No. alme is intended only for users who are 18 or older.
How do I contact support?
You can reach us at support@alme.life.